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This paper has been executed from the viewpoint of a graduate trainee Human Resource Officer of the Human Resource Department of an organization (Singh, 2018). Being a trainee, the first thing that needs to be taken into account is training in knowledge, skills, and behaviour so that the organization can significantly benefit from it. To add strategic and innovative ideas to the organization, the HRM team must ensure that they get to analyze the pros and cons that come along with it so that they can eliminate the risks that they are likely to face. The HRM team needs to understand their role and act according to the needs of the organization so that they can help the organization grow effectively.
As an HR professional, one must have detailed knowledge about computers and electronic devices to deal with any technical fault that occurs within the department. Their expertise in processors, electronic equipment, chips, circuit boards, and software will help them to act as an asset to the company (Hao, Yang and Shi, 2019). As an HR professional, a person must be able to provide conversational therapy to the employees working under them to help them to come out of their interpersonal issues and the issues related to the organization. The HR managers must be aware of the policies and procedures they must follow to maintain the safety of the documents that are kept with them (Naz et al., 2019). They should also know about the data protection laws and rules that are required to be followed by the organizations, as this will enable the organization to use this knowledge to safeguard their documents and institutional data.
As an HR professional, a person must have the idea about managing the accounts of the organization as, at times, they are made to take care of the accounts and detect the flaws in case of any misunderstanding taking place in the detection of the accounts. The HR managers are required to be highly knowledgeable as they are expected to take care of the overall aspects of the organization (Raza and Awang, 2020). The employees working under them seek help in case of any issue they face in their respective fields. The HR officer should also be able to execute an effective financial data report by having done a detailed analysis of the organization's finances. The audit sessions that take place within the organization are also taken care of by the HR offers of the organization.
As an HR professional, one must have the ability to be an active listener as with this approach, and the HR professionals are able to gain the full attention of the employees and make them feel welcomed (Afsar, 2016). The HR officer is responsible for making the organization's employees feel comfortable to work with. The listening power of the HR officers helps them to detect the issues that are unsaid and goes unnoticed at the time (Abbasi et al., 2021). Speaking skills are among the most important skills that an HR officer must have. The HR officers act as a coordinator between the employees and the organizational head; thus, they need to have great speaking skills so that they can convey the right message to each other, having helped them to understand the base of the organization.
The HR professionals must be skilled in making effective decisions and judging the situation appropriately so that they can plan effective strategies based on their analysis. They must be able to negotiate with the employees in the difficult times when they get to face any major issue at work. This will enable the organization to make the employees stay longer. Another essential skill that HR professionals must have is managing any situation effectively (Saling and Do, 2020). Management skills are a must-have in the profession of Human Resource Management, as without them, the existence of the HR team would be in question. A complex situation in an organization is very common; thus, the HR officer must have the ability to deal with complex problems and solve them efficiently by addressing the issues in an adequate manner. The HR managers must also have the skill to understand social perspectives as this will enable them to be aware of the reactions that they might face on having applied new strategies.
Having gathered detailed knowledge about the subject matter, the managers must have the ability to understand the situation based on human psychology. Knowledge of human psychology helps HR officers to understand human behaviour and mould the situation accordingly (Ngenzi, Scott and Mars, 2021). As the leader of a particular team, the HR officers get to deal with a wide range of individuals; thus, having understood human psychology will facilitate the HR officers to determine the behavioural changes within the employees. The HR managers often conduct psychological research to conduct a detailed analysis of the situation and working environment. The organizational behaviour also depends on the changes made by the HR team that further influence the behaviour of the employees working under him. The HR managers of the organization try to motivate the team by making small changes within the organization that can further act in compliance with the needs and p
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