H/618/5284 Responsibilities of a Health and Social Care Worker Assignment Sample

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Task 1: Report Introduction

In the health and social care setting (HSC), the workers have several roles and responsibilities in order to provide better and high-quality services to the patients, enhancing their health and well-being as well as fast recovery from illness. Additionally, this report, "H/618/5284 Responsibilities of a Health and Social Care Worker Assignment Sample," will be based on roles and responsibilities of HSC workers. This report also highlights the difference between working and personal relationships as well as the roles of advisors and regulators. Along with this, the interview notes highlight the benefits of working in partnership with others and the best practices of HSC. For students seeking affordable support, this content aligns well with assignment help cheap services to aid in understanding and completing related assignments.

Main Body

Roles and responsibilities in healthcare setting

In the context of HSC, a wide range of roles and responsibilities are exists all of which are dedicated to the overreaching goals and objectives of providing support to the people. The HSC workers encompasses adult social workers, nurses, general practitioners (GPs), occupational therapists, physiotherapist, etc., who perform several roles and responsibilities to provide effective care to the patients.

Roles of HSC workers

Adult social worker: Adult social workers are at the vanguard of offering support to the adults with various needs and who suffer from disabilities. The roles of adult social workers includes evaluate individuals requirements, create care plans and improve independence and well-being of individuals. On the other hand, adult social care are responsible for assess individual’s requirements, coordinate services and create tailored care plans (Alowais et al, 2023). The workers are working with the clients and their families and navigate the complicated legal and social system in order to secure best probable outcomes for the service users.

H/618/5284 Responsibilities of a Health and Social Care Worker Assignment Sample

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Nurses: Nurses are backbone of the healthcare whether in clinics, hospitals or community settings. In HSC setting, nurses are performing the roles of delivering effective care, monitor condition of patients and administer medication. Nursing is considered as multi-faceted profession including several specialisation such as critical care nursing, healthcare nursing etc (Søvold et al, 2021). Additionally, in the hospitals and others, nurses are accountable for monitoring the health of patients, supervise medications and treatment, and collaborate with the doctors and other healthcare professionals in order to make sure the optimal outcomes of the patients.

General practitioner (GPs): The roles of GPs includes diagnose illness, provide preventive healthcare advice and treatment to the patients (WHO, 2022). On the other hand, the GPs are accountable for determining illness, prescribing suitable medications and providing advice to the patients in order to enhance their health and well-being (Schot, Tummers and Noordegraaf, 2020).

Difference between working and personal relationship

Working relationship is considered as foundation of delivery of effective health and social care. On the other hand, personal relationship is defined as interaction between the client and caregiver that is develop on respect, trust and open communication (Oakman et al, 2020 The working and partnership relationships are diverse from each other in the context of health and social care setting.

Role of regulators and advisors within HSC

In the field of HSC, regulators are plays an immersive role in make sure safety, compliance and quality of services that are offered to the people who need to enhance their health and well-being.. Additionally, the regulators are performing several role in order to enhance well-being of the people (Øyri and Wiig, 2022). They are accountable to set and administer standards in relation to protect the health and well-being of the service users. In HSC, regulators are also aids in offering support and guidance to the healthcare organizations and professionals to comply all the standards in effective way. Apart from this, care quality commission (CQC), NHS improvement, General Medical Council (GMC), Health and Care professions Council (HCPC) are essential regulatory bodies of UK.

Care quality commission (CQC): It is primary regulatory body of HSC in England and its key function are inspecting and regulating several healthcare providers encompassing care homes, hospitals, mental health services etc.

NHS: This regulatory body of the UK is emphasis on enhancing operational and financial performance as well as make sure delivery of high-quality and better services to the patients.

General Medical Council (GMC): This regulatory body ensures whether doctors fulfill essential standards related to competence or not as well as conduct to practice medicine safely.

 On the other hand, in the context of HSC, advisors are helps in providing valuable direction and resources, recommendations to professionals, policy makers etc., and offering expertise (Van Erp, Wallenburg and Bal, 2020). Advisors are helps to policymakers and companies to make informed and potential decisions in regarding service development, resource allocation and policy formulation. Furthermore, National institute for health and care excellence (NICE), Healthwatch England etc., are significant bodies of UK.

Healthwatch England: It is accountable to offer support and information to the people who are seeking help with the HSC issues.

NICE: This advisory body helps in informing clinical decisions, healthcare policies and treatment choices to make sure the healthcare services are safe and cost-effective (Grote et al, 2021).

 The regulators and advisors are important in HSC because it ensures quality improvement and assurance, patient safety, public confidence and trusts, allocation and efficiency of resources as well as accountability and enforcement.

Important to follow agreed ways of working

In the field of HSC, the agreed ways of working are important and underpinned by a framework of regulations, laws and standards that are consider to make sure well-being, safety and rights of the service users. These principles are foundation of professional practice and important to make sure well-being, safety and ethical treatment of the patients. Additionally, accountability is defined as professional’s responsibility for their decisions, actions and care they provide to enhance the safety and health of the people. In the context of accountability, following the agreed ways of working are significant because it aids in maintaining trusts, quality assurance and learning from mistakes.

On the other hand, in HSC duty of care is legal obligation of workers to provide better and high-quality of service to the people (Specchia et al, 2021). In the term of duty of care, following agreed ways of working are important because it helps in protecting service users, balancing competing interest, legal and ethical responsibility as well as preventing harm and fostering well-being.

Access details of agreed ways of working

 In HSC, evaluating details of agreed ways of working are necessary for the professionals in order to understand their expectations, roles and responsibilities in effective way. Job description and employment contracts are considered as significant documents that helps in provide complete insights into agreed ways (Blake et al, 2020). In the healthcare, job description are utilised to illustrate scope of professional’s and complete information regarding what is need in their role. For the healthcare workers, job description is important because it helps in clarifying roles and responsibilities, setting expectations, defining boundaries and alignment with agreed ways of working.

On the other hand, employment contract is another document that helps in providing the complete details of agreed ways of working to the HSC workers (Haleem et al, 2021). In the HSC, employment contract is providing the formal structure for the working relationship. Employment contracts have legal basis binding commitment, agreed ways of working, conflict resolution and termination and notice.

Contribution to quality assurance processes to foster positive experience for individuals receiving care

 Quality assurance plays an immersive role in promoting the positive experience for the people who are receiving quality of care. Quality assurance can also make sure that national standards are being executed and maintained. By evaluating the performances, healthcare companies can monitor the safety and quality of care which are provided to the service users. Quality assurance make sure that care is aligning with the agreed ways of working, standards and policies (Coleman et al, 2022). In addition to this, the process of quality assurance is consist of assessing care delivery, determining problems, implementing solutions and follow-up monitoring.

Assessing care delivery: It includes continuous observation of people and staff who uses services and make sure that essential strategies are in place to provide effective and safe service. Identifying issues: To maintain standard care, it is significant to determine any problem within delivery of services and implement correct solution to overcome (Kvarnström et al, 2021).

 Implementing solutions: Once care has been provided effectively then healthcare workers are accountable to follow standards.

 Follow-up monitoring: It includes assessing whether any actions which are executed because of findings from the quality assurance process have been effective (Pennbrant et al, 2020). 

Conclusion

In the end of report, has been concluded that, in the HSC setting nurses, adult social worker, GPs etc., are perform various roles and responsibilities in order to deliver better and high-quality of services to the patients. In addition, the working and personal relationship is diverse from each other in the terms of nature and purpose, formality and structure, boundaries and privacy etc.

Task 2: Interview Notes

In the field of HSC, partnership working is a method to enhance the outcomes for the people who require support care and support. Partnership working is important in healthcare organizations because it helps in reduce inequalities, better outcomes and seamless care. This interview notes will confer benefits of partnership working and its relevant best practices.

Benefits of working in partnership with others in HSC

In the HSC, working in the partnership with others are beneficial for the workers and professionals is beneficial for them because it helps in meeting the diverse needs of the people. By working with the partners, healthcare workers can make sure that whether support and care meet the needs and requirements of the communities or people or not (England, N.H.S, 2022). In addition to this, partnership working is also helps in enhancing the experience of the people by supporting their journey and seamless care to them in order to enhance their health and well-being. Partnership working helps in enhancing the sharing of information with the patients and reduce the duplication of assessment and services which eventually positively influence on the safety and well-being of people.

Examples of best practice of HSC

 It is beneficial for the HSC workers to work together with others because it aids in providing seamless care to the people who suffering from severe illness and major disabilities. Collaboration among health and social care services are necessary because it helps in providing efficient, complete and person-centred care to the people and communities (Alderwick et al, 2021). For example, multi-disciplinary team approach, care planning and case conferences, integrated care system, information care system, information sharing and technology etc., are considered as best practices of partnership working. Multi-agency and integrated working is considered as one of the effective practice of partnership working because it helps in providing comprehensive care, better outcomes, increase efficiency and early intervention.

Ways of working that improves partnership working

In order to provide high-quality of care and services to the patients, the healthcare organizations need to emphasis on enhancing partnership working. Effective communication is considered as one of the critical way of enhancing partnership working and it is important for HSC workers to maintain accurate, open and understandable communication with the patients from which they can share their problems or issue (Yang et al, 2022). Additionally, define roles and responsibilities is another essential way of enhancing the partnership working in HSC. To work with others it is important for the workers to have complete understanding about their roles and responsibilities from which they are capable to provide better and high-quality of service of the people. Apart from this, build trust, respect and value others is also helps healthcare workers to improve partnership working because it helps in strengthening relationships from which they are competent to provide better services to the patients (Schot, Tummers and Noordegraaf, 2020).

 Conclusion

In the end, it has been concluded that partnership working is important because it aids in providing person-centred care to the communities and people as well as supporting their journey. Disciplinary team approach, integrated care system, multi-agency and integrated working are significant practices of partnership working in HSC.

References

Books and Journals

• Alderwick, H., Hutchings, A., Briggs, A. and Mays, N., 2021. The impacts of collaboration between local health care and non-health care organizations and factors shaping how they work: a systematic review of reviews. BMC Public Health, 21, pp.1-16.
• Alowais, S.A., Alghamdi, S.S., Alsuhebany, N., Alqahtani, T., Alshaya, A.I., Almohareb, S.N., Aldairem, A., Alrashed, M., Bin Saleh, K., Badreldin, H.A. and Al Yami, M.S., 2023. Revolutionizing healthcare: the role of artificial intelligence in clinical practice. BMC medical education, 23(1), p.689.
• Blake, H., Bermingham, F., Johnson, G. and Tabner, A., 2020. Mitigating the psychological impact of COVID-19 on healthcare workers: a digital learning package. International journal of environmental research and public health, 17(9), p.2997.
• Coleman, E., Radix, A.E., Bouman, W.P., Brown, G.R., De Vries, A.L., Deutsch, M.B., Ettner, R., Fraser, L., Goodman, M., Green, J. and Hancock, A.B., 2022. Standards of care for the health of transgender and gender diverse people, version 8. International journal of transgender health, 23(sup1), pp.S1-S259.
• England, N.H.S., 2022. Working in partnership with people and communities: statutory guidance. Care DoHS.
• Grote, H., Toma, K., Crosby, L., Robson, C., Palmer, C., Land, C., Ball, J. and Baker, E., 2021. Outliers from national audits: their analysis and use by the Care Quality Commission in quality assurance and regulation of healthcare services in England. Clinical Medicine, 21(5), pp.e511-e516.
• Haleem, A., Javaid, M., Singh, R.P. and Suman, R., 2021. Telemedicine for healthcare: Capabilities, features, barriers, and applications. Sensors international, 2, p.100117.
• Jun, J., Ojemeni, M.M., Kalamani, R., Tong, J. and Crecelius, M.L., 2021. Relationship between nurse burnout, patient and organizational outcomes: Systematic review. International journal of nursing studies, 119, p.103933.
• Kvarnström, K., Westerholm, A., Airaksinen, M. and Liira, H., 2021. Factors contributing to medication adherence in patients with a chronic condition: a scoping review of qualitative research. Pharmaceutics, 13(7), p.1100.
• Oakman, J., Kinsman, N., Stuckey, R., Graham, M. and Weale, V., 2020. A rapid review of mental and physical health effects of working at home: how do we optimise health?. BMC public health, 20, pp.1-13.
• Øyri, S.F. and Wiig, S., 2022. Linking resilience and regulation across system levels in healthcare–a multilevel study. BMC health services research, 22(1), p.510.
• Pennbrant, S., Hjorton, C., Nilsson, C. and Karlsson, M., 2020. “The challenge of joining all the pieces together”–Nurses’ experience of palliative care for older people with advanced dementia living in residential aged care units. Journal of clinical nursing, 29(19-20), pp.3835-3846.
• Schot, E., Tummers, L. and Noordegraaf, M., 2020. Working on working together. A systematic review on how healthcare professionals contribute to interprofessional collaboration. Journal of interprofessional care, 34(3), pp.332-342.
• Schot, E., Tummers, L. and Noordegraaf, M., 2020. Working on working together. A systematic review on how healthcare professionals contribute to interprofessional collaboration. Journal of interprofessional care, 34(3), pp.332-342.
• Søvold, L.E., Naslund, J.A., Kousoulis, A.A., Saxena, S., Qoronfleh, M.W., Grobler, C. and Münter, L., 2021. Prioritizing the mental health and well-being of healthcare workers: an urgent global public health priority. Frontiers in public health, 9, p.679397.
• Specchia, M.L., Cozzolino, M.R., Carini, E., Di Pilla, A., Galletti, C., Ricciardi, W. and Damiani, G., 2021. Leadership styles and nurses’ job satisfaction. Results of a systematic review. International journal of environmental research and public health, 18(4), p.1552.
• Van Erp, J., Wallenburg, I. and Bal, R., 2020. Performance regulation in a networked healthcare system: from cosmetic to institutionalized compliance. Public Administration, 98(1), pp.46-61.
• Yang, L., Holtz, D., Jaffe, S., Suri, S., Sinha, S., Weston, J., Joyce, C., Shah, N., Sherman, K., Hecht, B. and Teevan, J., 2022. The effects of remote work on collaboration among information workers. Nature human behaviour, 6(1), pp.43-54.

Online

• World Health Organization (WHO, 2022). The role of health and social care workers in supporting health. Online. Available through: < https://www.who.int/tools/your-life-your-health/a-healthy-world/people-s-roles/the-role-of-health-and-social-care-workers-in-supporting-health>