Technical-Functional Specification Assignment Sample

E-Commerce Platform Development and System Architecture by Rapid Assignment Help

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Chapter 1: Technical-Functional Specification Assignment

1.1 System Architecture and Technology Stack

The e-commerce platform was built and put into practice with a mission to create a stable environment that can be extended with features as needed, such as product listings, user management, and AI-based customer support. This ensured smooth communication between the Frontend and Backend of the system through a well-designed architectural structure. For the backend, the high-level Python web framework Flask was chosen due to its versatility in artificial intelligence and machine learning capabilities, along with its scalability (Oguntosin & Olomo 2021).

To enhance user experience, UX and UI were the primary focus of the frontend development because the client required a seamless, intuitive flow from sign-up to checkout. PostgreSQL was selected as the database tool due to its stability and ability to handle complex SQL queries (Orzoł & Szopik-Depczyńska 2023). Essential tables were designed to regulate users, commodities, transactions, and interactions between customers and the chatbot, ensuring strong security and data reliability. This project structure supports advanced features often integrated into professional services such as Online Assignment Help UK.

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1.2 Development Environment Setup

The environment used in developing the e-commerce website involved the use of several software tools namely Flask, MySQL Workbench and Python. Due to its functionalities in the layout of relational data base systems and management then MySQL Work Bench was used in database administration. The problem it solved Was that it made it easier to generate and manage complex SQL queries while ensuring that data storage was reliable and secure. The actions of environment configuration, coding, testing as well as the refinancing stage were part of the essential steps of the methodical development. Establishing the environment entailed the setting up of Flask and Python to build the backend features and MySQL Workbench for database administration. To ensure the actual operation of the new oats coding, additional testing was made for the functionality and the performances and again the issues which were noted during testing were resolved through the process of refinement(Luo et al. 2024). Version control was done using Git which enabled team working as well as maintaining a track of the codebase. This knowingly approach allowed to incorporate AI functions, control the database schema and supply the smooth backend operations. In general, with the focus on a sound information management and high system quality, the development environment has been built for constructing sound and expandable e-business systems.

1.3 User Interface Design

The design of the user interface done to be attractive and able to work properly while also following modern graphic design trends(Rakhra et al. 2021). Layouts of very significant pages such as the product listing page, the chat interface, and the home page were created in wireframes and mockups to ensure that the design format that incorporates both the desktop version and the mobile version is well developed.

After clicking the product list the user can see the product list page. In that page user can see the top 10 products with product name and product price.

This is the image of E-Commerce sites Register page. In this registration form the user need to give the username, email and password for the user input.

This is the image of E-Commerce sites Login page. After registration the user can login the website. The user need to give same username and password by which the user make the registration.

1.4 AI Chatbot Implementation

The AI chatbot which is one of the major components of the platform is designed to enhance user engagement by providing the support based on the responsibilities of the user. This need made the chatbot’s implementation as it has to deliver a high-performance, lightweight system not relying on other AI services. The way a chatbot initiates a conversation is to ask the user whether he or she is a buyer or a seller. In this case, if the program has already received the user’s response, it will prompt the latter if he or she has registered on the website. If the user says that he or she has registered, the user is redirected to the login page(Manikanta et al. 2022). If they have not registered, they simply get directed to the registration page. With this flow, the user will make sure they get the right direction based on their rank or position they hold. As the items are filtered by chosen areas, which can be electronics, clothing and apparel, home appliances etc. , the chatbot offers customers the list top ten items from each of sections. This makes it easy for the customer to find out the popular products that are in the same category as they are(Mamatha 2021). The chatbot first questions to know what type of product they wish to sell and to which category the product belongs to(Wang et al. 2023). The next step is to display 10 other items with similar characteristics in the selected category along with recommendations of other items that would fit the selection of the seller perfectly. As a further help to the vendors in more specifically fine tuning their product descriptions it also has filtering options for type, specialty and spec. Also, the chatbot gives information on how the seller can improve the goods by analyzing the seller’s products with that of various competitors in the category. The knowledge base is derived from frequently-asked e-commerce questions which can be certain that the proposed solutions are accurate and relevant. The overall goals of the project which aimed to increase the efficiency of the interactions with the system among the individuals were also in line with the performance of a developed chatbot; the latter was thoroughly probed to ensure enhanced precision and instant response.

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1.5 Enhanced Product Recommendation Engine

Enhanced Product Recommendation Engine is designed to enhance the user experience by offering merchants and customers with tailored promotional products. This engine uses two different mechanisms to work: It incorporates information about the external competition and also evaluates internal management information especially on sales. The engine identifies high selling products and suggests them to the buyer based on their activities on the site by analysing sales trends and customer navigation. Besides the internal evaluation, the engine builds a connection with the Google search engine to use information outside the engine and depict popular products and trends. With this method, it is ensured that the given suggestions are in general accord to the market trends, but also specific to the person(Shafi et al. 2020). The recommendation engine filters and analyses data employing mathematical computations in an attempt to provide suitable recommendations at the right time to the consumer. For the consumer convenience, this feature enables one to search for most purchased products and hence enhance their shopping experience. It also benefits merchants and let them have the opportunity to place the products that they are selling next to the products that are hot. The data collected from user’s input and performance statistics helps to make constant improvements to the recommendation algorithms so as to keep the system as cost effective and responsive as possible in relation to changes within the market.

1.6 Security Measures

Maintaining high security is one of the greatest concerns as to the further development of the e-commerce platform, the variety of aspects related to the transaction security and data protection. To protect the user data such as passwords, hashing techniques are used, and this makes password difficult for unauthorized people to understand hence reducing the possibility of an unauthorized access. The platform maintain SSL/TLS protocols for communication of clients and servers for secure purposes(Pingale et al. 2020). These protocols ensure that data transfers are done safely to prevent manipulations and unauthorized listening to the data. It is important to notice that there are many levels of security that are applied during the development lifecycle and such important action as testing for security weaknesses. This involves performing risks assessments including penetration testing, vulnerability and other training that has to be done to ensure that the system cannot be compromised. The platform establishes users’ trust and maintains the e-commerce integrity due to the focus on the security and privacy measures that would secure a user’s data and transactions from external threats.

1.7 Database Creation and Management with MySQL Workbench

An efficient e-commercial platform, the design and management of the data base is essential to the operation of the system. In this particular work, MySQL Workbench was used in order to design and manage the database schema so as to ensure proper data acquisition and organization. Clothes and Apparel, Electronics and Technology, Household Appliances were the three primary focus products, which had been backed automatically by the database, e_commerce. In the database structure there are fields with name, price and permutation for each object of a particular category is included. Thanks to this configuration, product data can be easily retrieved as well as stored in a much more standardized way. For instance, the household table has information concerning domestic appliances while apparel table has information concerning garments and other items of clothing and the electronics table has information concerning electronic products. A uniqueness of products is provided through the primary keys, which have AUTO_INCREMENT attribute across the tables(Abdellatif et al. 2020). Entries in the tables are made by the means of data insertion commands which are very helpful for developers and testers. The GUI of MySQL Workbench enhanced every aspect of working with the database that includes schema development as well as data management. It ensured that the e-commerce platform has a solid user base which could be used in future when scaling up as well as it was effective at the time of implementation.

1.8 Testing and Optimization

To ensure functionality, performance, and customer satisfaction, a testing and an optimization process were incorporated in the development of the e-commerce platform. In order to guarantee the reliability of the system, several testing approaches where employed. Unit testing determined the efficiency of individual segments of the system and integration testing validated that all segments coupled perfectly (Abd Hamid and Kamal 2023). It is likely that before the platform was rolled out to the public there might have been one or more hitches identified during this testing process that had been worked out. One of the most important elements of such an approach was User Acceptance Testing (UAT). The platform was tested by users and their feedback in terms of usability and effectiveness was collected and valuable suggestions were obtained from the user perspective. This helped in being able to address the required changes and improvements from the above operationalisation of the UAT input to enhance the over all consumers’ experience. Optimisation goals were therefore geared towards improving the performance of the database and integrating the AI chatbot in e-commerce functionality(Sari et al. 2020). Some of the general problem areas such as enhancing the query speed and optimizing the chatbot functionality were solved through designed specific improvements and performance tuning. The efforts we provided ensured that the e-commerce platform could not only meet but also past the expectations of users, by developing a better and more friendly solution that can work well under real-life conditions.

Conclusion

Creating and implementing the e-commerce platform and developing and implementing the supporting technology, its goals were accomplished as the system is reliable, scalable and customer oriented. This is because the architecture design ensured that the frontend and backend components adapted into a single unified whole with the utilization of the Flask backend coupled with MySQL for efficient administrative functions of the database. Through use of MySQL Workbench it was convenient to generate and administer databases to deal with the product details from sectors such as computer and electronics, fashion and attire, and home appliances. The approach to development of the platform was very focused on the users’ experience, with the assistant with an AI chatbot for customer support and engagement. This manuscript argues that the success of the chatbot in boosting customer satisfaction was ascertained by the ability of the system to offer users’ recommendations based on their roles, offer customer solutions based on product usage and problems, and offer detailed information about product performance. Two specific security measures, which were strictly adhered to prevent the leakage of users’ information and ensure secure transactions include data hashing and SSL/TLS encryption. In addition, more extensive testing and further optimization measures were carried out to find possible errors or problematic aspects, to verify the functionality of the system and consider users’ feedbacks for the enhancement of the platform. The project managed to combine relevant technological advancement to the need of presentation of e-commerce functionality, and the ability to meet the user requirements and essential need for security.

Reference List

Journals

  • Hossain, M., Habib, M., Hassan, M., Soroni, F. and Khan, M.M., 2022, June. Research and Development of an E-commerce with Sales Chatbot. In 2022 IEEE World AI IoT Congress (AIIoT) (pp. 557-564). IEEE.
  • Oguntosin, V. and Olomo, A., 2021. Development of an E‐Commerce Chatbot for a University Shopping Mall. Applied Computational Intelligence and Soft Computing, 2021(1), p.6630326.
  • Rakhra, M., Gopinadh, G., Addepalli, N.S., Singh, G., Aliraja, S., Reddy, V.S.G. and Reddy, M.N., 2021, April. E-commerce assistance with a smart chatbot using artificial intelligence. In 2021 2nd International Conference on Intelligent Engineering and Management (ICIEM) (pp. 144-148). IEEE.
  • Manikanta, M.S., Rushi, J., Lalitha, A., Goud, B.S.K., Suresh, V. and Daniya, T., 2022. Web based E-commerce System Integrated with Chatbot. International Journal of Research Publication and Reviews, 3(4), pp.1655-1659.
  • Shafi, P.M., Jawalkar, G.S., Kadam, M.A., Ambawale, R.R. and Bankar, S.V., 2020. AI—assisted chatbot for e-commerce to address selection of products from multiple products. Internet of Things, Smart Computing and Technology: A Roadmap Ahead, pp.57-80.
  • Sari, A.C., Virnilia, N., Susanto, J.T., Phiedono, K.A. and Hartono, T.K., 2020. Chatbot developments in the business world. Advances in Science, Technology and Engineering Systems Journal, 5(6), pp.627-635.
  • Pingale, S., Kulkarni, P., Ambekar, R. and Babanne, V., 2020. Implementing E-negotiator chatbot for e-commerce website. International Research Journal of Engineering and Technology (IRJET).
  • Mamatha, M., 2021. Chatbot for E-Commerce Assistance: based on RASA. Turkish Journal of Computer and Mathematics Education (TURCOMAT), 12(11), pp.6173-6179.
  • Luo, Y., Wei, Z., Xu, G., Li, Z., Xie, Y. and Yin, Y., 2024. Enhancing E-commerce Chatbots with Falcon-7B and 16-bit Full Quantization. Journal of Theory and Practice of Engineering Science, 4(02), pp.52-57.
  • Orzoł, M. and Szopik-Depczyńska, K., 2023. Development trends in e-commerce sector. Procedia Computer Science, 225, pp.4157-4166.
  • Wang, C., Li, Y., Fu, W. and Jin, J., 2023. Whether to trust chatbots: Applying the event-related approach to understand consumers’ emotional experiences in interactions with chatbots in e-commerce. Journal of Retailing and Consumer Services, 73, p.103325.
  • Abdellatif, A., Costa, D., Badran, K., Abdalkareem, R. and Shihab, E., 2020, June. Challenges in chatbot development: A study of stack overflow posts. In Proceedings of the 17th international conference on mining software repositories (pp. 174-185).
  • Abd Hamid, A. and Kamal, S.N.H., 2023. PKS IVAStar-An Overview of Chatbot Development. Borneo Engineering & Advanced Multidisciplinary International Journal, 2(Special Issue (TECHON 2023)), pp.122-127.

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