Understand the critical role of leadership culture and context in driving high-performing healthcare teams, improving patient safety, and fostering an environment of continuous learning and excellence.
Leadership refers to the act of guiding and managing group of individuals, project or a firm. Leadership is considered as most crucial element in any business sector including healthcare settings. Leadership culture is explained as a way leaders of the company communicate with each other as well as workers. In healthcare organisation, leaders highly focuses on establishing the strong organisational culture, making sure each clinical decision is driven through empathy that improve team consistency and patient-centered care. Nuffield Health, the largest healthcare organisation in the UK, has been chosen in this essay, making it a perfect example for students using the best assignment writing service in UK to gain top-quality insights into leadership and patient care. The essay is going to explain about the impact of influence of human factors and patient safety, key policies and leadership approaches on organisational performance. Additionally, it will also entail the influence of the organisational culture as well as leadership on the team performance. In last section, this essay will present some recommendations to enhance organisational culture and strategy to improve patient safety.
Another important aspect of organisational performance in healthcare is the role of continuous professional development (CPD) for staff members. Providing regular training and development opportunities ensures that healthcare professionals remain up-to-date with the latest medical practices, technologies, and patient safety protocols. This not only enhances individual competency but also strengthens team efficiency and confidence in delivering high-quality care. Organisations like Nuffield Health that invest in CPD foster a culture of learning, adaptability, and innovation, which ultimately contributes to improved patient outcomes and overall organisational success.
Human factors is explained as environmental, organisational, job factors as well as individual characteristics that impact the behaviour or attitude at workplace in a way that can impact health and safety. Human factors such as: communication, emotional intelligence ability, awareness etc. highly impact the patient safety that eventually influence the organisational performance. A healthcare worker who is good in communication can easily interact with senior doctors and co-workers and discuss about treatment and care process (Nifakos et al, 2021). They can also confidently interact with their patients and inform about treatment and care procedure. When a healthcare worker maintain transparency while conversation, it helps to improve the patient safety and organisation will perform better. However, a poor communication ability of the workers can negatively affect their work. Because of poor communication, workers are not able enough to interact appropriately with patients that can prevent them to provide proper safety. This problem directly influence the organisational performance.
10 Years | PhD
Furthermore, healthcare field is quite complex in nature and workers have to deal with difficult situations. A healthcare professional who has excellent emotional intelligence ability which is a kind of human factor can easily handle the stressful situation. When healthcare professionals are emotionally balanced, they are more able to performing their tasks in accurate manner. Additionally, emotionally balanced workers are less prone to absenteeism, stress and burnout which lead to more reliable and steady healthcare system (Pollini et al, 2022). Emotional intelligence capability helps to uphold safety of the patients through understanding the emotions of the patients. On the other hand, some workers are not good in manage their stress while working in stressful situation which adversely affect the patient safety which lead to poor performance of organisation. This kind of workers feel difficulties to give proper support and care to the patients and also could not able to complete their daily tasks. But, healthcare workers can improve the organisational performance through identifying and reducing those human factors which impact both patients and organisation (Cho and Steege, 2021). It would be also useful to mitigate the medical errors and thus enhance the patient safety. Understanding human factors can also facilitate to enhance individual performance and health along with morale. Overall, human factors facilitate in making work more effective as well as safe and raise the organisational performance.
In healthcare industry, ensuring patient safety is quite important. Patient safety is a framework relates to the organized activities that build culture, processes, behavior, technologies and environment which is safe for curing the patient. Patient safety initiatives includes declining mental, physical, emotional harm and safeguarding the patient`s private information.
The key policies are as under:
Health and Social Care Act 2008: This regulation or policy within the healthcare industry act to prevent individuals from receiving the unsafe care and treatment as well as restrict harm or chances of risk of harm. According to the policy the organization needs to assess the risk to individual`s health and safety during the process of care or treatment (Health and Social Care Act 2008, 2024). In addition, organization ensures that the healthcare staff has a qualifications, competence, experience as well as skills to keep the patient safe. Apart from this, healthcare organization ensure that premises as well as the use equipment are safe for use and there is proper availability of the required medicines, medical supplies and so more to ensure the safety of the patients. It is crucial at the time of dealing the emergency situations in precise manner.
The act ensures that healthcare organization to maintain the patient safety focus on infection prevention, proper cleanliness as well as prudent antimicrobial. This leads to help the Nuffield Health to uncertain that patient get safe and effective care. Proper sanitation helps in curing patient from suffering another disease.
PSIRF podcasts: It is one of the framework of NHS that is used by the Nuffield Health to ensure the patient safety in effective manner. The framework supports mountainous and development of effective patient safety incident response system (Tingle, 2024). The PSIRF podcasts have four aims in regards to the patient safety incidents includes compassionate engagement and involvement of those affected , a system-based approach for learning, proportionate responses as well as supportive oversight emphasized on strengthening response system and enhancement. Adherence of the policy while providing services to patient helps the organization to enhance their performance in a healthcare industry.
However, all leadership style can also negatively influence the organisational performance. In democratic leadership approach, leader focuses on input from all workers which make decision-making procedure slow and because of this issue, workers could not provide proper treatment. When cooperation is encouraged by participative leaders, there may be lack of authority in conditions in which, quick action is required. Workers may become over reliant on transformational leader which can lead to lack of independence (Hussain and Khayat, 2021). Sometimes, regular shifting of leadership approaches can confuse workers and they can feel difficulties to understand expectations of leaders.
Get assistance from our PROFESSIONAL ASSIGNMENT WRITERS to receive 100% assured AI-free and high-quality documents on time, ensuring an A+ grade in all subjects.
Organisational culture refers to the collection of practices, approaches, values and expectations which direct and inform the actions of staff members. Understanding Leadership Culture and Context is essential here, as it directly influences how team members interact, make decisions, and uphold patient safety. In other words, organisational culture is explained as set of beliefs, systems, rules and values which outline and impact worker behaviour in an organisation. Nuffield Healthcare has great organisational culture. The organisation is dedicated to make an environment that welcome all individuals and respect their differences, regardless of gender, lifestyle, disability, religion or ethnicity. Organisational culture influences the team performance in many ways (Alonazi, 2021). By using Handy’s model of organisational culture, Nuffield Health has successfully built a strong presence among people due to its excellent culture. The organisation has an excellent workforce team that highly contribute to success. All workers belongs to different background and cultures but work cooperatively in the workplace so that they can provide quality services to the patients. A prominent culture of healthcare organisation have considerably contributed to high levels of team performance. A positive culture allows the all team members to perform their duties in an environment which aligns with their moral values. This approach heavily influence the performance of team and they become more engaged and more committed towards their jobs (Hussein et al, 2021). Furthermore, an inclusive culture of Nuffield Health enables team members to use their different abilities, skills, knowledge and experiences that increase their performance and productivity. Healthcare workers have to work on complex projects. In this situation, an organisational culture act as a motivator for employees that increase the satisfaction of team with their jobs. When healthcare workers work in team, they communicate with each other and share their point of views to complete activities and tasks.
On the other hand, an organisation that has poor workplace culture adversely affect the performance of the team. Because of poor organisational culture, employees find difficulties to know their duties and responsibilities in teamwork. It reduces their moral as well as engagement in work which lead to poor team performance or team failure. It is crucial for the company and its leaders to pay concentrate on building a positive and optimistic workplace culture. Because negative workplace culture increase the issues of lack of trust and absenteeism (Sari, 2022). Handy’s cultural types is highly useful model to enhance the teamwork in the workplace. It facilitates the organisation to outline their ways of working, norms and values. Nuffield Health believes that their excellent organisational culture inspire the team members. They put full efforts to complete their work on time and help the organisation to accomplish their goals and objectives. The organisation invests in establishing and cultivating a positive culture that help to make high-performing team.
An organisational culture recognises as well as rewards the hard work of the team members. When an organisation applied this approach, it immediately motivates the workers to uphold the high level of performance. Nuffield Health’s organisational culture also promote and support the work-life balance. It facilitates to prevent burnout, stress and strain that make sure that workers are happy as well as productive. A strong culture of healthcare organisation nurtures a sense of loyalty along with commitment among team members. When team members are feeling proud of where they work, they are more likely to give best performance. This helps to give quality care and treatment to the patients and contributes in fast recovery (Grailey et al, 2021). Patient safety is utmost responsibility of organisation and its workers and great workplace culture play a crucial role in it. Nuffield Health also empowers their staff members so that they can take responsibility of own work while working in team. It leads to positive team work outcomes that help to enhance the organisational operations. It is obvious when an organisation grants team members the independence to make work related decisions and take action in their roles. This empowerment indicates the trust, respect and admiration, encouraging them to take ownership of work and contributes to patient’s health.
In healthcare industry, the role of leadership is crucial. It is a process of leading, guiding, directing and motivating team members to attain the goals of the organization in effective and efficient manner. The concept of Leadership Culture and Context helps in understanding how leaders’ behaviors, decision-making styles, and communication approaches shape overall team performance. The Nuffield Health use different leadership approaches for the purpose of guiding, directing and enhance overall team performance. Nuffield Health`s leader use a democratic leadership approach, it includes participation of number of people in the decision-making process (Devi and Subiyantoro, 2021). The leader provides opportunity of open communication to the different healthcare providers to enable them to contribute their ideas, opinion and suggestion for the betterment of organization success. The practice of open communication encourages collaboration and coordination among the team members, enhances team cohesion, problem-solving skill and leads to increase productivity of the healthcare professionals. Thus the democratic leadership style positively influences the performance of the team members. As compared to this, the democratic leadership approach of Nuffield Health sometime adversely impacts team performance. For instance, the leader of team asks the health providers to provide best practice in case of emergency patients. Each employee suggest their ideas, opinion and suggestion which take times in cure. It makes decision delay and create a feeling of de-motivation when idea of individual not considered. It leads to decline morale and productivity of employees result in diminish performance. Thus, democratic approach slows down decision-making result in negatively influence team performance.
Transformational leadership is an approach used by the leader of Nuffield Health. This approach encourages employees to strive beyond a needed expectation to efficiently work towards a shared vision (Anselmann and Mulder, 2020). In Nuffield, leader focus on providing training to the employees according to the learning needs as well as requirement. The transformational leader of Nuffield emphasize on challenge team members to contribute beyond their comfort zones and motivates creativity and collaboration. For instance, transformation leader of the Nuffield Health by providing training enable the health professionals to give their best in different situations. As a result, the leadership influences high level of motivation, enhance productivity level of employees as well as stronger team performance. Inversely, a couple of time due to the favoritism by the transformational leader result in uneven opportunity for development of health providers and become the result of conflict within the team members as they feel less motivated, It leads to unable the individual to support each other correspondingly negatively impacts the team performance.
Apart from this, Nuffield Health also apply situational leadership within the organization. The situational leadership is a style that adapts approaches of leading according to the particular needs and abilities of the team, depending upon the task, environment as well as goals (Wuryani et al, 2021). In Nuffield Health, the situational leadership uses by the leader at the time when the healthcare staff learn a new task and for which concerned individual have a limited skills. For instance, when the medical student learns practicing CPR to the patient during the simulation based training. At that time referring to the leadership style the leader provides order to the learners and offers required and needed support in the form of guidance and direction. This leads to enhance the capability of the individual as well as the competency to work in a team. This can result in overall enhancement of the team performance in the effective as well as efficient manner. Situational leader also focus on furnishing regular coaching to encourage team growth and independence. On contrary to this, referring to the situational leadership, the employees within the healthcare get confused as some time the leader provide employees with greater freedom and sometime grab them in orders. This confusion leads to build a frustration among the employees which become the cause of lack of productivity among employees result in negative influence on the team performance. It leads to impacts the overall productivity and performance of the team within the healthcare.
Conclusion
As per above essay, it is concluded that healthcare is highly responsible field as they provide excellent treatment to the patient and highly focuses on patient safety. It has identified in this essay that different key policies such as; Health and Social Care Act and PSIRF podcasts have an immense impact upon performance of organisation. Leadership approaches also highly affect the organisational performance by guiding and motivating the workers. Leadership approaches such as; democratic, transformational and situational are useful to reduce burnout and stress in the workplace. These effective leadership approaches allowed the Nuffield healthcare organisation to enhance healthcare excellence as well as patient factors. Further, it has analysed that Nuffield has positive and great workplace that empower the teams. But, the teams is also facing the heavy workload which negatively affect the team performance. The organisation also needs to focus more on their safety, quality as well as governance in order to increase the patient safety.
Recommendations
From above analysis, there are recommendations for the Nuffield Health to enhance organisational culture and strategies to improve safety, quality as well as governance.
References
Books and Journals
Introduction Academic integrity is an expectation in which researchers, students, teachers and all members within educational...View and Download
Introduction - Unit 3 Theories, Principle and Models in Education and Training Make your assignments stand out with our...View and Download
Introduction: International Business Assignment International trade is regarded as the lifeblood of the modern business...View and Download
Introduction Get Free Online Assignment Samples from UK's Best Assignment Help Experts to boost your academic...View and Download
Introduction to Air Canada Statistics for Management Assignment This report will be prepared based on evaluating data...View and Download
1.0 Intoduction - Job Resources, Demand, and Their Impact on Anxiety and Burnout in Health Care Workers Assignment...View and Download
Copyright 2025 @ Rapid Assignment Help Services
