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Organisational Performance And Culture Assignment Sample

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Organisational Performance And Culture Assignment Sample


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Task 1: Report

BMC is famous for its small business practice squad, situated in BMC's London headquarters. This company has added to its increasing inventory of investment in London and Nottingham by purchasing a large, sophisticated, city-authorized eating establishment in Manchester (Turi and Sorooshian, 2019). Due to this, the company has very few policies, for this reason, many staff left the organization. This left a very bad impression on the company. Bear in mind that under the current circumstances, this project will focus on the current strategic plan, critically analyze the worker relationships, and suggest a few practices that can impact the working culture and so forth.

Part 1

Evaluation of organizational structure

The company, BMC follows a centralized policy of management and a hierarchical organizational structure. The hierarchical structure generally indicates where each employee answers to a superior in the conduct of their business (Parker et al. 2018). It is mostly used by small businesses like BMC. The hierarchical structure has its advantages and disadvantages. The first advantage is clear authority, which indicates that in this structure the authority and superiority of each employee in the workplace are clear. The second advantage is clear communication which is essential to run an effective business. Communication is the key for several issues, it helps in clearing any disruptions and avoiding any possible risks.
The third advantage is better results, in this structure, the organization is considered to be more productive and initially contributes more to the profitability of the company. The structure is considered to be followed by several companies due to its centralized policies (Al Masaeid, 2020). On the contrary, it has certain disadvantages too. The first disadvantage is isolation thinking which states that it does not allow employees to contribute independently and limits their knowledge and skills in their job categories. The second disadvantage is the centralization of power which means that hierarchical structures provide power only to a few people which gives them a privilege over the others and can eventually lead to unfair decision-making. The third disadvantage is endless issues, with the limitation of power and decision-making, the communication among the employees becomes limited which leads to several issues in the workplace and eventually decreases productivity (Parker et al. 2018).

Companies like Cloudreach follow a flat organizational structure which is also known as horizontal structure. The horizontal structure has its advantages and disadvantages. The first advantage is the improvement of communication, it helps employees to communicate better and to avoid any disruptions. The second advantage is that it provides more autonomy and responsibility which means it helps each employee to contribute more to the organization. The third advantage is increasing productivity, it encourages employees and motivates them to be more productive (Al Masaeid, 2020). However, the disadvantages of horizontal structures must be considered. The first disadvantage is the lack of progressive opportunities which means that the employees’ progress and skill cultivation are limited. The second disadvantage is higher workloads, the structure helps employees to reach their sustainability, however, it puts a lot of workload on the managers.

Analysis of Connections

The organizational strategy directly impacts the product and services of an organization. An organization with effective marketing generates more revenue and attracts more consumers to their business. However, organizations with poor or ineffective strategies often lead to financial loss in the company and end up producing inefficient products (Nwachukwu and Chladkova, 2019). Organizational strategies are generally developed after considering, analyzing, and evaluating a company's strengths and weaknesses. It is generally adopted after a thorough analysis of the organization's internal and external environment. However, an organization can switch its strategies and development goals based on any changes or circumstances like diversifying the organization, expanding products and services, implementing improved consumer relationship management, and proposing customer value. Organizational strategies are developed to reach and meet the requirements of consumers so that the company can generate more revenue.
With the implementation of a progressive organizational strategy, a company introduces products and services based on the requirements of their consumers and the ongoing trends in the market. Such introduction helps organizations to retain their consumers and to attract new consumers towards their company and products which eventually helps the organization to build its profitability (Nwachukwu and Chladkova, 2019). Organizational strategies help in understanding consumer behavior before the development of any products or services. It initiates clear belief so that there is no financial damage to the organization. It helps in understanding the market trend and in implementing strategies to improve the marketing of products. It helps to study and understand the other organizational implementation and in modifying them when and if required. It enhances the management of the workplace which impacts the productivity of the employees in revenue generation (Nwachukwu and Chladkova, 2019). It shapes the business and helps in the implementation of strategies in revenue generation, the introduction of products and services, and in building stronger management of consumer relationships.

Analysis of the external factors and trends

A few factors need analysis to get appropriate external factors known by evaluating opportunities as well as threats to BMC, such as


  • The biggest opportunity for BMC is the high demand for its products, such as palm sugar (Parker et al. 2018).
  • The most important highlight for the company is the awareness of health and fitness lifestyles that attract consumers.
  • The highlighted feature of the company is the innovative communication-based technology that attracts the consumer to buy the product, which is different from various other companies (Al Masaeid, 2020).
  • The satisfaction of the consumer is also able to give the company more opportunities to attract new consumers, which can bring more sales as well as productivity.
  • On the other hand, it can be stated that BMC’s development is regarded as the development of the home industry.
  • The government also provides opportunities for beneficial partnerships for the company (Al Masaeid, 2020).
  • The process as well as the technology that has been used in developing the product that is so easily available as well as easy to use, help the workers.
  • The most important factor for the company is the quality of the products they use in their development, which is very appropriate for the product to maintain its quality and quantity (Nwachukwu and Chladkova, 2019).


  • The biggest threat to the company is currently its competitors. They are also providing the same quality of product at a limited price. That could cause trouble for the company in the upcoming years (Nwachukwu and Chladkova, 2019).
  • A few incidents also created the fact that some customers were not satisfied with the yield of the product, which could be a threat to the company in the coming years.
  • The number of competitors is growing by the day, and these competitors can provide appropriate products at a limited price, which can give the company negative vibes in its performance.
  • The main issue with the company is that it lacks an appropriate partnership with its local government, which could harm them (Parker et al. 2018).
  • Increasing the price of the equipment can also hurt the total cost of the product. That will be a difficult situation that a company may face in the future due to increasing the price.

Current strategic priorities for BMC

Strategic priorities generally indicate the objectives of a company that are required to be achieved to attend a better and improved management. In the case of the company, BMC, there are mainly two strategic priorities that the company tends to implement and they are to change the organizational structure and improve consumer satisfaction. Currently, the organization follows a centralized policy which means a hierarchical structure. The CEO has observed that with the introduction of new products and the expansion of the organization, the need for implementing an improved and better organizational structure has increased.
The organizational structure of a company directly impacts productivity and revenue generation which makes it necessary to stay updated with any changes or circumstances (Turi and Sorooshian, 2019). The company has several products, however, it lacks to satisfy its consumers. With the change in the organizational structure, the company needs to implement better strategies to develop a stronger consumer relationship. The organization is required to study consumer behavior and patterns and introduce products based on them to attain maximum profit. Achieving maximum consumer satisfaction will not only ensure the organization a place and reputation in the market but will also increase its value. It will help the organization to retain its consumers, attract new consumers and eventually increase its profitability (Turi and Sorooshian, 2019). With the implementation of an improved organizational structure, the company will have more productive employees and an efficient workplace which will increase its revenue. It will help the company to organize their products and in attaining better management of their employees in the workplace.
Strategic priorities indicate the initiative that a company wants to attain from a larger task. However, to attain such initiation, a company is required to set its priorities and list its goals (Dunets et al. 2019). The priorities set by the companies must be followed with the strategies that the company will adopt to achieve those priorities. In this case, BMC is required to change its organizational structure from centralized to a more improved structure where the employees are delegated with equal powers and opportunities. The company is also required to improve its communication with its consumers and introduce products and services in the market which will fulfill the needs of the consumers. With the implementation of these strategies, the company can generate more revenue than before and reach its profitability goals.

Part 2

Critical evaluation of work relationships

The employee lifecycle indicates the beginning of work of an employee to his resignation or retirement. The cycle generally consists of seven stages, the first stage is the attraction which starts when an employee becomes aware of a job opportunity and gains more information about the work (Sato et al. 2020). The second stage is being employed which indicates that the employee gets hired in the organization that he had learned about. The third stage is development which indicates the development of skills and knowledge of an employee after being hired in an organization. It signifies the ability of the employee to work in the organization. The fourth stage is performance, it implements managing performance of the employees in an organization, it focuses on how an employee after learning about the management and operations of the organization, implements them in their work and manages their performance in the workplace. The fifth stage is motivation, which means that the employee is ensured to be engaged and motivated by his employer in the workplace so that his productivity increases and he can contribute more to the revenue of the organization (Sato et al. 2020). The sixth stage is recognition which signifies that when an employee works and becomes successful in achieving the target, their hard work and ability must be recognized in the workplace to encourage them to do much better. The final stage is retirement or resignation, it implies that an employee is entitled to be provided with a happy and positive retirement or resignation from the workplace.
On the contrary, all the stages of the employee life cycle are difficult for several businesses to consider as they are moderately brief. Rising demands of employment and a decrease in resources have made it difficult to employ an individual (Sato et al. 2020). The development of skills and knowledge of the employees mostly differ from one another and makes it difficult for managers to track their work performance. Organizations with centralized structures make it difficult for several employees to contribute equally and to be recognized for their contribution. It makes it difficult to motivate the employees in the workplace and engage them in every matter.

Key Themes impacting People Practice

Several key themes impact the people practice team, however, there are mainly two issues that are considered to be more concerning and they are finding high-quality talent and workforce trends (Roscoe et al. 2019). People practice initiates the development of an organization, it makes the internal factors of the company stronger and increases the productivity of the employees. Recruiting employees with high-quality skills and talent is an essential part of an organization. It helps the organization to generate revenue and introduce progressive and innovative products in the market. It ensures that the name and reputation of the organization are maintained in the market and that there are no disruptions or damaging strategies.
The key themes of people's practice help in recognizing the significance of implementing measures to ensure that there is fair and equal distribution of power in the workplace. Managing and engaging qualified employees in the workplace increases productivity and helps the organization generate more profitability (Roscoe et al. 2019). It helps the organization to stand out in the market and to fulfill the requirements of its consumers. It helps the company to introduce products that are presently in trend in the market and to ascertain more creativity to their consumers.
The workforce trends or the trends in the workplace are also considered to have an impact on people's practices. It states the significance of adopting peaceful and positive workplace trends which increases the productivity of the employees. Organizations with toxic workplaces are reported to have employees suffering from mental illness as well as physical illness (Roscoe et al. 2019). The workforce trends are required to implement stress management in the workplace which will allow the employees to be more productive and work stress-free. It helps the employees to state their minds and contribute equally to revenue generation. It helps the employees to take better initiation at work and motivates them to introduce products that are innovative and adaptive in the present market. It encourages them to be more active in the workplace.

Impact of people practice on organizational structure

People's practice or management impacts the organizational structure and strategies of a company. It introduces products in the company and also implements strategies and measures based on the work structure in the workplace (Phelan and Griffiths, 2019). Strong management of employees in the workplace ensures a more productive quality of work and also increases the profit-making of the company it adds value to the reputation of the company in the market and helps in generating a brand name. Ineffective people practice in the workplace generally leads to conflicts and misuse of power which leads several employees to resign from their roles.
Effective people practice management in the workplace increases the performance of the organization as a whole and improves the human resources management of the company (Phelan and Griffiths, 2019). It also helps the organization in implementing strategies to improve its management. Organizations with weak or ineffective management often fail in the market and people practice helps the employers to understand the areas they lack in and to adopt measures to cope with them. It helps the organization to study and understand their efficiency as a team and to adopt protocols to improve their management. It improves the human resource management practices in an organization and provides for better training in the workplace. It also signifies an improvement in product quality and helps in retaining employees in the workplace.

Analysis of the BMC people practice team

The BMC people practice team has a direct impact on the organizational structure, strategies and in building a stronger consumer relationship (Kang and Kaplan, 2019). It signifies the importance of effective management of an organization for an improved operation. It also elaborates on the importance of building a stronger consumer relationship to achieve maximum value in the market and to build a reputation. It helps the organization to recognize its potential and to adopt strategies that influence progress and growth in the workplace. With efficient management of people in the workplace, productivity increases which eventually leads to better and improved relations of the organization with the consumers.
The BMC people practice team would consult parties to clearly understand their needs and provide them with products that meet their requirements. With effective research and development team and management. consumer behavior and patterns can be studied which will make the commencement of business more efficient and effective (Kang and Kaplan, 2019). It helps to conduct surveys that appropriately fit the norms of the workplace and it helps in gaining a perspective on the consumer requirements. With accurate research and the implementation of the right strategies, the company can effectively study its consumer behavior and introduce products that meet their requirements. Organizations often produce new products that do not do well in the market, however, with effective people practice in an organization, such introductions can be avoided.
The people practice team helps in figuring out the relevant project projects for the organization ensures that the project meets all its requirements and helps in the revenue generation of the organization (Triguero-Sánchez et al. 2018). It ensures that there are plenty of opportunities for each employee to contribute to the project and increases their productivity in the workplace. It ensures that the project has been equally divided amazon the employees and creates a platform for each employee to express themselves through their work. It allows the employees to engage and contribute equally to the profitability of the organization. It leads the organization to advancement in the business and helps in its sustainability in the market.


To achieve success for any organization, it is always necessary to have a good strategy to make the business successful (Turi and Sorooshian, 2019). BMC also has a good strategy, but it also has a few limitations in its strategy like other companies. To make any strategic change for the company, there is always a need to analyze and evaluate the culture of the organization. It can be concluded that the report focuses on performance and organizational culture. It highlights the organizational structure of BMC and compares it with the organizational structure of Cloudreach. It provides for an analysis of connections between the organizational strategies, products, and services, consumers, and revenue generation.

Task 2


  • Organizational behavior refers to the interaction of the people who are working in an organization.
  • A company's success depends on external as well as internal factors. For the company, any bad ambiance can be negative for the company's ability to do the work (Roscoe, et al. 2019).
  • A negative ambiance can hamper the working culture. As a result, the company becomes out of focus on its goals.

For any company, making a good ambiance has the same impact as consumer satisfaction. This presentation focused on how to improve organizational behavior in BMC. So, that can bring success for internal as well as external success for the company.


Psychoanalytic Theory

  • This theory is based on the personality of the individual, as well as how this can help any organization to find the behaviors and thoughts by analyzing three things, such as "id," "stand," and "I want this."
  • These can help to understand and read the mindset of a person. Secondly, the next one is the "Superego," which helps to create a better understanding between individuals (Roscoe, et al. 2019).
  • The third one is "ego". This can be associated with the principle of making a better conscience of a being.

Human behavior theories are very important to maintain the behavior in an organization. There are many theories to make a positive appearance in any organization. Such theories are psychoanalytic theories, as we all learn, and so forth.


Learning theory

  • The knowledge and the behavior changed through the training that has been adopted permanently.
  • In learning theories, there are a few theories that can help to improve the behavior of a human being in various ways. Such theories are functionalism, cognitivism, positivism, humanity, and cooperative learning. These are some of the theories that have been proposed (Triguero-Sánchez, et al. 2018).
  • This can help to understand the training and learning theories of the staff, as well as help to maintain a good atmosphere in any organization for the betterment of the behavioral atmosphere in any organization (Roscoe, et al. 2019).

Learning theory is a process of behavioral training through which people can be taught to change their behavior appropriately so that they can bring behavioral changes in human beings (Triguero-Sánchez, et al. 2018).


Lewin’s change management theory

  • It can be used to make appropriate changes in any organization. There are many theories of management change and models, such as the change management model of Lewin’s, change management theories of Kotter’s, the theory of Nudge, and so forth (Phelan and Griffiths 2019).
  • This theory is very appropriate in terms of industrial changes based on size and industry. The theory is based on several things that can help any organization fulfill its motto without compromising any behavioral matters.
  • Through there, stages such as unfreeze, change and refreeze (Kang and Kaplan 2019).

Many models and theories can help any organization with better organizational behavior as well as help the management through behavioral change.


Kotter’s approach of planned change

  • Kotter's management change model includes eight steps for making changes, which can assist management in building a good environment and providing the necessary support for development through these steps (Kang and Kaplan 2019).
  • The first step is to increase the urgency, and the second step is to build a guiding team and complete the third step by developing the vision. Then, build communication, try to act for empowerment, create a short path for victory, don't let up, and make the change stick (Roscoe, et al. 2019).

S6 Impact oF TECHNOLOGY workers and working practices

  • The impact of technology on the workers is huge. It depends on the high productivity as well as how well it increases communication among the employees.
  • That can create a good ambiance in any organization. The main impact on the people is that it can give people a good quantity of quality as well as help the workers to have a better comfortability (Roscoe, et al. 2019).
  • Technology helps employees do the work better by providing appropriate knowledge as well as by providing tracking info so that they can be given appropriate knowledge about the employee. This also helps the employee give appropriate training for a better understanding.

Through the help of technology, workers can give appropriate workers in their field. Technology decreases the burden of work in any workplace. As a result, employees can work properly as well as concentrate on their work. Job training in technology can also help workers learn new things and keep up with the advancement of new technologies (Triguero-Sánchez, et al. 2018). Technologies enable workers to save time, allowing them to produce more products in less time. Technology helps the worker in many ways, such as the convenience of transportation, better communication, cost-effectiveness, innovators in a variety of fields, accounting has been upgraded as well as improved learning methodologies, and so forth.

S7 The significance of employee well-being

Wellbeing in the working environment is very important to release stress as well as to create a positive environment in the workplace so that employees can be able to do work accordingly. This can help the organization to perform appropriately as well as improve its performance (Triguero-Sánchez, et al. 2018).

  • We-bing in the workplace helps the employee to increase their moral values as well as their engagement at work.
  • Make the working culture a better place for work so that employees can freely work as well as take part in making the organization prosperous and healthier (Triguero-Sánchez, et al. 2018).
  • This can also help the organization to decrease sickness and, therefore, decrease absences.

Factors that can impact wellbeing

Factors can have a variety of effects that can result in modifications as well as the well-being of any organization, such as

  • This helps to create a good environment in the workplace, including a good relationship with co-workers.
  • Well-bing can also help build a good relationship with the network, so that company will also be able to earn an appropriate profit from it.
  • This also helps the employee to fulfill their dreams through an appropriate career constructor. This also helps the employee for future growth (Triguero-Sánchez, et al. 2018).

The impact of the good environment is also able to help the company earn a good amount of money that fulfills the organization's growth. Also, in the workplace, well-being plays a very important role in encouraging positive approaches in employees that also encourage them at work as well as help them in many ways (Triguero-Sánchez, et al. 2018).

S8 Steps that can be taken to increase inclusion and diversity at work.

Following a few simple steps can help to increase workplace inclusion and diversity. These steps are as follows:

  • At the same time, it is important to analyze the current situation of the organization and, at the same time, gather a little information that can enable them to help correct the gap in the organization.
  • It needs to focus on the current unexpected bias in the organization, so after knowing the facts, it can be able to solve it.
  • More communication can be able to help the organization's environment so that it can easily identify misinterpretation in the workplace (Roscoe, et al. 2019).

The most important thing is to model equal behaviors for all staff in the organization so that misinterpretation will not take place. Make an appropriate program that is based on training so the employee can get training problems to avoid any mistakes. Give the workers appropriate vacation time and set small goals for them so that they can motivate themselves while also doing their jobs properly (Phelan and Griffiths 2019). Make an appropriate strategy for work, so that anyone can cope with the working culture of the organization. Giving employees appropriate and adequate space to work freely also aids the organization in meeting its objectives. Expect staff to submit advice in a variety of methods. This encourages a positive work atmosphere. It also boosts staff motivation and performance (Phelan and Griffiths 2019).

S9 with examples, of how people practices can affect organizational culture and behavior

The success of any organization depends on its working culture, as well as the internal environment and external factors. In addition, the internal environment strategy also has an impact on making the working environment better for workers.

  • The success of the business is entirely dependent on the appropriate leadership principles, which also improve the business culture (Kang and Kaplan 2019).
  • This also depends on the business nature that also enables good environmental practice.
  • Good working culture, as well as the value of the company, can also help the organization improve its culture as well as its behavior by adopting good ethical behavior.

S10 conclusion

  • Organizational success depends on the ambiance and ethical behavior of the organization. Only a pleasant working environment can encourage employees to stay with the company for an extended period can also create positive vibes in the atmosphere of the whole business.
  • To make the environment appropriate, it is not only the responsibility of the managers to keep the environment positive, but also the responsibility of the workers to make the environment good by contributing positive behaviors (Kang and Kaplan 2019).
  • A positive environment helps the company grow by providing good mental health for the employees as well as bringing profits to make the employees efficient.

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